Ensure that your customers enter the correct email address into your Product Page with Email Confirmation Fields.
Outside of payment, an email address is probably the single most important thing you collect from your customers. It not only allows you to build a customer list for marketing purposes, but it's often critical to your customers actually receiving the product they purchased.
As a business owner, a customer making a typo when entering their email address can cause major customer service problems. Thankfully, Email Confirmation Fields are here to ensure that you collect the right email address every time.
Enable an Email Confirmation Field on your Product Page
- Open your Product's edit page and head to the Checkout Design tab and launch the Drag & Drop Builder:
- From the Settings tab of the toolbar, select Checkout Form and check the Email Confirmation box:
And that's it! Here's what that the Email Confirmation field looks like on a live Product Page (using the Launchpad template):