Payouts

Exclusively for SamPay customers, you can now view your payout history without having to navigate to another site!

Previously, to view your payouts (e.g. your payout schedule, the amount that will be paid into your bank account, the associated transactions, etc.) you needed to log into your Stripe account outside of SamCart and find that information there. 

Now, through SamPay only, you can access this information directly within your SamCart marketplace dashboard!

Navigating to Payouts

If you are a SamPay user, the Analytics tab in your marketplace dashboard will contain the SamPay Payouts page.

On this page, you will find all of your payout details, including the amount of money available for your next payout, your next payout date, all previous payouts and more. If you have multiple SamPay accounts connected to SamCart, you can easily toggle between each of your SamPay accounts to see payout information for each by clicking on the tabs the respective processor names underneath SamPay Payouts! You can also click the See details button to see more information about the specific account you have connected:

If you scroll down on the SamCart Payouts page, you will be able to see information such as the date, status, destination and amount of all previous payouts.

You can click any of your previous payouts to see more details about this payout. This will create a popup window with a detailed view of the information regarding this transaction. You will be able to see the following information about this payout: total amount, status, bank account number & type, payout description, detailed description of the charges/refunds/adjustments that contributed to this payout and a detailed description of each customer charge that contributed to this payout. 

Changing Your Payout Schedule

To configure your SamPay payout schedule, you will want to click the blue Update button directly next to your next payout date. This will bring up a popup window that will allow you to adjust your payout schedule. 

The popup window that appears allows you to either select a Manual or Automatic payout configuration. The automatic configuration will allow you to choose to have your payouts happen automatically daily, every week on a specific day or every month on a specific day. The manual configuration will stop automatic payouts, and you will have to manually click the payout button to initiate a payout.

Like in Stripe, initiating a manual payout will not allow you to see the transaction details that are shown for automatic payouts. When you select manual payouts, you will also see a blue Pay out button that you can click to initiate a payout. 

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