CreatorU Account Page: Features & How-Tos
This guide explains what you can do from your Account page and how to complete common tasks—changing your password, updating your payment method, and canceling your subscription.
Mobile note: On mobile, tap the hamburger menu (☰) in the top-right corner to find Account options.
At a Glance: What You Can Do
Change your password
Update your payment method
Cancel your CreatorU subscription
Change Your Password
In the bottom-left corner of your CreatorU account, select Account.
Go to Profile → Update Password.
Enter your Current Password, New Password, and Confirm Password.
Passwords must be at least 8 characters.
Need help? If you don’t know your current password, email support@creatoru.com and our team will assist.
Update Your Payment Method
You can update the card on file directly in CreatorU.
In your CreatorU account, click the account icon (bottom-left)
Under Payment Details, choose Update Payment.
Enter your new card information and save.
Using PayPal? Selecting Update Payment will redirect you to PayPal to manage your billing agreement.
Want to switch from PayPal to a card? Email support@creatoru.com with the subject line: “CreatorU Change PayPal to Credit Card.”
Cancel Your Subscription
You can cancel anytime from the Account page.
How to Cancel
Click Account (bottom-left)
Select Manage Subscription.
Click Cancel Subscription and follow the prompts to confirm.
What Happens When You Cancel
Your plan will remain active until the end of the current billing period.
You’ll receive a confirmation email for your records.
Reactivating Later
Changed your mind? You can return to Account → Manage Subscription to reactivate or update your plan at any time.
Need Assistance?
If you run into trouble with any of the steps above, contact support@creatoru.com and include any relevant details (screenshots, error messages) so we can help quickly.