Customize and enable your SamCart Account Settings to your liking for your Users.
Going into your Account Setting - you will be able to enable and disable your System Emails, view or delete Schedule Reports and update Profile Credentials. It is important to note that editing these settings will only affect your User, not all Users in the Marketplace.
To access these settings, navigate to your Account Settings in the bottom left corner by clicking on the three dots and then Account Settings:
System Settings
Once you are inside your Account Settings, the first setting you will see are System Emails. There are a few different System Emails settings that you can enable or disable for your User email to receive notifications for. These emails are:
- New Order: If enabled, an email is sent every time a customer buys a product.
- Failed Charge: If enabled, an email is sent each time a customer's subscription payment fails to charge.
- New Affiliate: If enabled, an email is sent each time a new affiliate applies. However - if auto-approval is enabled, this will not be sent.
- Self Cancellation Notification: If enabled, an email notification is sent whenever a customer self cancels via the Customer Hub.
- Integration Failures: If enabled, an email is sent once per day for any integrations that have failed from the previous day.
Scheduled Reports
In the Scheduled Reports section, you will see a list of all scheduled reports and all information about each scheduled report. To stop scheduled report delivery emails for a specific email, click on the trash can icon next to the scheduled report you'd like to stop:
Profile Credentials
Update your email, name and password. If you are having trouble updating your email address - you may need to contact the Support team at Support@Samcart.com for assistance and they can update that for you!
Frequently Asked Questions
Q: I am not receiving one of the System Emails. What should I do?
A: The first thing you should do here is check your Spam, Other or Promotions inboxes to ensure the email isn't being delivered elsewhere! If after that you cannot locate those emails, try toggling the System Email toggle for that email from ON to OFF to back ON. If again, after that you do not receive the email - please reach out to the Support team at Support@Samcart.com so they can look into this further for you!