The Launch Check looks over a funnel and lists everything that would stop it working for a buyer: a step nobody can reach, an upsell that's switched off, a product that delivers nothing, or a broken thank-you page link. Each problem comes with a link that takes you straight to the fix.
The Launch Check only reports. It never changes your funnel, and nothing it finds stops you saving or publishing.
Note - The Launch Check is available on every plan that includes funnels. If you haven't built a funnel yet, start with our Smart Upsell Funnels article.
Step 1: Open Your Funnel
Head over to Offers > Funnels and open the funnel you want to check.
The Launch check button in the top right corner shows how many of the eight checks are ready, for example Launch check ยท 7 of 8 ready. Any step with a problem also shows a Check before launch warning on its card, so you can spot it without opening anything.
Step 2: Open the Launch Check
Click the Launch check button. A panel opens with each check as a heading and the steps, upsells or products it's about listed underneath. Problems are listed first, then things worth knowing, then anything that couldn't be checked, then what's ready.
Each check shows one of four results:
| Result | What it means |
|---|---|
| Needs attention | A buyer would run into this. These lower your "ready" count. |
| Good to know | It works, but you may want to change it. For example, a step with no "no thanks" path sends buyers to the thank-you page. |
| Could not check | SamCart can't tell from its own data, so take a look yourself. This usually means delivery happens somewhere SamCart can't see, such as an outside tool. |
| Ready | The check passed. |
Only Needs attention counts against your ready total. Hover over any status icon to see what it means.
Step 3: Fix Each Problem
Every line in the panel names the step, upsell or product it's about, and has one of two links:
- Fix - opens the right editor (the upsell, the product or the page) in a new tab, so your funnel stays open.
- Show step - moves the canvas to the step the line is about and highlights its card.
Step 4: Check Again
Once you've made your changes, click Check again to refresh the list. The Launch Check also refreshes when you save the funnel and when you come back to its tab.
The Eight Checks
The first four checks look at how your funnel is built, so they update as you edit the canvas. The last four use your SamCart account data, so they refresh when you save the funnel or click Check again.
| Check | What it looks for |
|---|---|
| Every step can be reached | A step that no path leads to, a funnel with no first step, or a path that points at a step that no longer exists. |
| Every condition is set up | A condition with no rule. A condition with nothing on its Yes or No side is fine: buyers on that side go to the thank-you page, and the list tells you so. |
| Every step has an offer | An empty step, or a step whose upsell has been removed. |
| Every "no thanks" leads somewhere | A "no thanks" path that points at a step that no longer exists. A step with no "no thanks" path is fine: buyers who decline go to the thank-you page. |
| Every step is on | A step whose upsell is deleted, archived or turned off, whose product is archived or deleted, or whose variant isn't available. Checkout skips these steps. It also flags an upsell page that isn't published, where buyers see the basic upsell instead. |
| Runs after checkout on a live product | A funnel that's turned off, or isn't attached to a live product, so no buyer ever reaches it. |
| Every product gives buyers something | A product in the funnel with no course, file, booking, bundle, app rule or redirect. If only an app rule for all products or a notify URL could deliver it, you'll see Could not check instead, so confirm it does. |
| Every thank-you page is set up | A custom thank-you URL that's empty or isn't a web address, or a course registration redirect with no course selected. The default SamCart order summary page always passes. |
When Your Funnel Isn't Attached to a Product
If the funnel isn't attached to a live product yet, the Launch Check tells you that no buyer can reach it. It waits until the funnel is attached before checking the thank-you page.
Frequently Asked Questions
Q: Will the Launch Check stop me publishing my funnel?
A: No. It only reports what it finds. It never changes or blocks your funnel, so you can save and publish at any time.
Q: What should I do about a "Could not check" result?
A: Take a look yourself. It means SamCart can't confirm the answer from its own data, usually because delivery happens through an outside tool or an app rule that covers all your products. If that tool delivers the product, you're all set.
Q: Why didn't my list update after I fixed something?
A: Some checks use your account data and only refresh when you save the funnel or click Check again. Click Check again after making a change in another tab.
Q: My funnel says "7 of 8 ready". Is that a problem?
A: Only if the remaining check shows Needs attention. Open the Launch Check to see which check it is and click Fix to sort it out.
Q: A customer says my funnel "didn't work". Where should I start?
A: Open the Launch Check on that funnel. It lists the most common reasons a buyer skips a step or lands on the wrong page.